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Associate Account Manager

Company: VirtualVocations
Location: Jamaica
Posted on: November 17, 2024

Job Description:

A company is looking for an Associate Account Manager to support and engage with small and medium-sized customers.



Key Responsibilities

Lead customer success and growth strategies, including account segmentation and marketing guidance
Manage customer relationships by addressing inquiries, negotiating renewals, and gathering client insights
Maintain operational excellence through effective organization and collaboration with cross-functional teams


Required Qualifications

1+ years of experience in account management, sales, or managing a book of business
Experience with B2B clients is preferred
Bonus points for experience in HR/Corporate Communications or the SaaS industry
Background in customer service or project management with renewal or upsell responsibilities is beneficial
Proficiency in Salesforce, Outreach, and Office 365 or G Suite is required

Keywords: VirtualVocations, Waterbury , Associate Account Manager, Executive , Jamaica, Connecticut

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